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Why Not Now? with Amy Jo Martin

You know that thing you've been thinking about doing? Why Not Now? Amy Jo Martin, a New York Times Best-Selling Author and Personal Branding pioneer, created this show because she believes the world will be a better place if more people ask themselves, "Why Not Now?". Each episode you'll hear from Amy Jo herself and a professional Why Notter - guests like Mark Cuban, Jessica Alba, Tony Robbins, Barbara Corcoran, Billy Corgan and more - and learn how they answered the question then took action, so you can too.
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Apr 18, 2022

Tatiana Ferreira is the Senior Vice President of Customer Service Excellence at Neiman Marcus. Tatiana has quite a colorful career journey. She has worked for some of the biggest brands in retail and fashion, and got her start at Disney. 

 

As a top Latina executive in the luxury experience arena, she has been able to do things that are pretty unheard of. One of which is bringing mindfulness into the corporate world. She talks through some tactical suggestions on how you can introduce mindfulness into your own business or corporation and the ROI of doing so. 

 

Tatiana refers to her Why Not Now? story as “productivity hell”. She talks about her addiction to work. Specifically, she dives into what resulted from that, some of the rules she set for herself to overcome the problem, the concepts around those rules and how she was able to shift and get ruthless about her new priorities. 

 

Tatiana also discusses Service Excellence. What it looks like today, and how it compares to Service Excellence experiences of the past. Hearing from someone who is at the highest level of customer service excellence is a treat, and you’ll learn ways to reframe the way you’ve thought about customer service. 


Amy Jo and Tatiana also talk through remote work and Tatiana’s experience in that space. Tatiana is a corporate Renegade, and we need more of those in the workplace. You can learn more about Tatiana on LInkedIn here: https://www.linkedin.com/in/tatianaferreira.

 

Enrollment for the next Renegade Accelerator is now open. Learn more and apply: http://www.renegadeaccelerator.com/

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Why Not Now? Instagram: https://www.instagram.com/whynotnow/

Buy Amy Jo’s book: https://amyjomartin.com/book

Follow Renegade Global: https://www.instagram.com/renegade_global

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